Not an emergency? We’ll call you!
24hr Emergency & cooling service No callout charges
Our exclusive guarantees are designed to protect our customers.
We guarantee your system will control the climate of your premises to our design temperatures, or we correct it at no cost to you.
We will exceed your expectations by assisting you through the first 12 months from the hand over date. We are sure that there will be no problems with our workmanship but if you have any concerns during the first 12 months we will rectify any workmanship problems. We will also assist you with the manufacturer's guarantee, which can extend to 3 years but varies with the manufacturer.
SYSTEM ASSURANCE GUARANTEE
Read the fine print on agreements from other companies and you'll see there's no comparison to ours. Our Full Coverage Guarantee covers EVERY component of the installation.
NO QUIBBLE GUARANTEE
When we tell you that everything necessary for the correct installation of your system is included, we mean it.
THE COMFORT PROTECTION PLAN
This scheduled maintenance programme for heating, air conditioning, indoor air quality and refrigeration not only provides you with Total Comfort Protection on selected equipment, it also gives you "Preferred Customer" status, "Priority Service" and "Member Discounts".
THE COMFORT PROTECTION PLAN INCLUDES THE FOLLOWING BENEFITS :
- Preferred Customer Status
- Priority Service
- Member Discounts
- Scheduled Maintenance
- Repair Coverage
- Direct Debit
- Cancellation Policy
- Investment Protection
- Preferred Customer Status
As a preferred customer, you will receive "Member" only incentives, programmes and specials not available to non-member customers.
When you need service, you will move to the "Front of the Line" ahead of non-member customers calling for a similar service.
You will receive special discounts from our Menu Price Guide if you have any needed repairs.
With the Aire Serv UK Silver, Gold or Platinum Plan, you will receive scheduled maintenance on selected heating, cooling and indoor air quality equipment and systems. These Total Comfort Protection, visits are performed on a schedule mutually beneficial to you and to your local Aire Serv Company.
You will receive repair coverage on selected heating, cooling and indoor air quality equipment. This coverage requires scheduled maintenance which is included in this plan and excludes compressors, heat exchangers or refrigerant leaks. Repair coverage is available on the plan start date. Correction of any items found to be defective while performing the pre-check must be corrected prior to the plan coverage becoming effective.
Direct Debit of a Credit Card or Bank Account is available on the Comfort Protection Plan. We will assist you in every way, to ensure that everything is done to you convenience.
You will be given the option to cancel from your initial plan at any time. You may also cancel by calling 0800 917 9917.
If you are on a monthly payment option, your monthly investment amount is guaranteed not to increase for the first 12 months. After this the amounts are subject to change. You may cancel the policy at any time.